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We stand by all our products. We will refund your full purchase price (minus shipping and handling) if your product (including packaging) is in like new condition and it is within 3 months of purchase date. You will need to pay for return shipping.
Note that resized necklaces and custom made Tornados are NOT returnable.
Best Price Guarantee! We will not be undersold! We will beat the regular advertised online item price of any authorized Phiten reseller. Note that we cannot match specials, clearance items, or "one day sale" prices. Just enter the exact web address (URL) of our competitor's product in the comment field on our checkout page and we'll refund more than the difference to you.
Ship the product and receipt with a note as to what you want (exchange or refund) to us at:
Ace Sporting Gear
15321 Main St. NE, Ste 102 PMB 124
P.O. Box 5000
Duvall, WA 98019
If you have any questions, just use our web form to contact us.
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