Phiten Gear Home Page > Frequently Asked Questions

Frequently Asked Questions

Do your products really eliminate all muscle pain?
While we cannot promise that our products will eliminate 100% of pain for 100% of people, 90% of users typically find their pain reduced by 70-100%, with average pain reduction at 90%. If our products do not work for you, just return them! We offer a money back guarantee!

What is titanium?
Titanium is a safe, allergy free metal due to it's light, strong and rust-resistant characteristics. Titanium also has the ability to regulate disrupted electric currents that run through the body because of its tendency to ionize.

Why do your products have titanium in them?
Titanium normalizes your body's bioelectric current, improving the alignment of ions. When this current is stabilized, the muscles relax and blood circulation increases, allowing for easier movement and pain relief. For more information, view our research and evidence page.

Are your products safe?
Originally created as a medical aid, helping to improve the flow of blood in coma patients and others suffering from immobility, the research and development behind our titanium products have spanned more than twenty years. While our products treat the symptoms rather than curing the cause of most aches and pains, and we cannot make any claims that they will help 100% of people, they are a great alternative for those who do not like taking pills for relieving aching mucles. There is no reason to think they cause any side unwanted side effects.

How long do your products work?
The products' longevity is based on amount of wear and tear of the material itself, not the titanium. A belt worn 24 hours / day and handwashed gently will typically last one year before starting to show signs of wear. All belts, necklaces, bracelets and braces are sold with a money back guarantee.

Are your products washable?
Yes. They should be washed by hand in cold water. The more you wash them the more they will show wear and tear, as with any material.

Can I wear your products in the shower or swimming pool?
Yes. The products can get wet, but you may find they need to be replaced a bit sooner if they get wet often.

How long does shipping take?
All products are shipped by U.S. Postal Service first class mail unless otherwise specified. Delivery usually takes between 8 and 14 days.

How can I contact you?
Email is best, but we have a physical address and phone number as well. All our contact information is on our contact page.